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Senator Downing's office provides a number of services to the residents of the Berkshire, Hampshire, Franklin & Hampden District.
 
You can email the Senator at any time by using the above form.  You can also contact one of his two offices directly: for assistance with policy, legislative and budget matters or media inquiries, call the State House office.  For constituent services and scheduling requests, call the Pittsfield office.
 
Boston Office:                                 District Office:  
State House, Room 413-F                 7 North Street, Suite 307
Boston, MA 02133                            Pittsfield, MA 01201
Phone: (617) 722-1625                      Phone: (413) 442-4008
Fax: (617) 722-1523                          Fax: (413) 442-4077           
 
Correspondence Policy: Senator Downing makes every effort to respond to all constituent inquiries received in a timely manner, whether contact is made over the phone, through written correspondence, or via email.  Please know that his policy is to respond to most inquiries by U.S. Mail.  If you choose to send the Senator an email, please be sure to include your full name, mailing address and home telephone number so we can contact you.
 
Constituent Services/Casework:  Senator Downing's office works every day to help ensure state agencies are accessible and responsive to the needs and concerns of his district.  While he cannot require an agency to decide a matter in your favor, the Senator's staff can help you to get fair and timely consideration of problems at state agencies, or help you navigate through the often confusing layers of state bureaucracy. Please note that we cannot offer legal advice or intervene in pending litigation.  To request assistance please fill out the above form.
 
*** Please note that due to privacy laws, many inquiries the Senator receives regarding an individual's health care benefits or other social services cannot be acted upon without a completed Permission to Share Information Form.  This form allows the Senator's office to speak to agency staff on your behalf.  To expedite your inquiry, please print and fill the form out completely and then fax or mail it to the staff member you are working with. ***
 
Special Recognitions: Senator Downing is happy to obtain an Official Senate Citation as a commemorative greeting to constituents in acknowledgment of their special event or occasion.
 
State House Visits and Tours: If you are coming to the State House, let us know!  The Senator is pleased to receive visitors from his district when they come to "the People's House," when his schedule permits it.  If the Senator is unavailable his staff would be happy to provide a State House tour.  There are also free official State House tours available Monday through Friday through the Secretary of State's office.

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This website is the official policy and constituent service website of Massachusetts State Senator Benjamin B. Downing.
It is maintained by the Office of Senator Downing. Web hosting has not been paid for at taxpayer expense.
Copyright 2006. All rights reserved.

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